The AI operator forcustomer-facing teams.

Copilot is an assistant that configures your agent for you. Describe what you want in plain words — "make the answers friendlier but shorter" — and it inspects your setup, drafts the exact change with a before/after view, and applies it only after you approve. Every applied change can be undone with one click. Included in every plan with fair-use limits.

Chatloom answers from your verified content, not from imagination. Every response carries a confidence score: high-confidence answers go straight to customers, low-confidence ones trigger a handoff, and if something isn't in your knowledge base the AI says so honestly. Your analytics also track answer quality daily and surface knowledge gaps to fix.

Yes. The AI watches confidence, sentiment and explicit requests ("connect me to a human") in real time, and routes the conversation to your unified inbox with full context — across web chat, WhatsApp, Instagram and every other channel. You reply from one place, and you can set custom escalation rules for specific topics.

Seven: Web Widget, WhatsApp Business, Telegram, Instagram DM, Facebook Messenger, Email, and Discord. All channels share the same knowledge, tools and workflows — one brain, consistent answers everywhere — and every conversation lands in the same inbox.

It acts. Built-in tools let it book appointments (Google Calendar, Cal.com, Calendly), capture leads, create support tickets, send notifications and fire webhooks to Zapier or Make. For multi-step logic there's a visual workflow builder with ready-made templates — qualify a lead, then book a call, then notify your team — no code.

Every agent has an analytics view: messages and visitors over time, a daily answer-quality score with a clear threshold, your customers' most-asked questions, and the questions the AI struggled with. That last list is gold — it tells you exactly what content to add next.

About five minutes: add your content (URL, PDFs or docs), tweak the widget to match your brand, and paste one line of embed code. WordPress, Shopify, Framer and Webflow have ready-made paths. After launch, Copilot helps you polish the details by chatting instead of digging through settings.

Your assistant speaks 95+ languages with automatic detection — it replies in whatever language the customer writes. The platform itself (dashboard, analytics, Copilot) is fully localized in 10 languages: English, Turkish, German, Spanish, French, Italian, Japanese, Korean, Portuguese, and Chinese.

Fully: brand colors, typography, bubble shapes, launcher icon and animations — organized into four simple tabs so it takes minutes, not hours. Four launcher modes (floating button, compact panel, sidebar, fullscreen) and a white-label option on paid plans that removes Chatloom branding.

The latest models from three providers — OpenAI, Anthropic (Claude) and Google (Gemini) — behind one reliability layer: if a model or provider has an issue, Chatloom fails over automatically and your customers never notice. Smart routing sends simple questions to faster, cheaper models.

AES-256 encryption at rest, TLS 1.3 in transit, and your data is never used to train AI models. Designed for GDPR: data export and deletion are built in, with configurable retention. Enterprise options include SOC 2-ready controls, SSO (SAML/OIDC) and full audit logging.

Yes — a permanent free plan with 1 agent, 100 messages a month and the core features, no credit card required. Basic starts at $29/month (5,000 messages), Pro at $79/month (3 agents, 15,000 messages, live support desk). Annual billing saves 20%.