The AI that adds to cart inside the chat
Chatloom is the AI sales assistant for Shopify that shows products, lets shoppers pick a size and color, and adds the exact variant to the cart — without leaving the conversation. It tracks orders and answers in 10 languages, 24/7. Live in minutes, no code.
- No code
- Live in minutes
- 10 languages
- Free plan
Store Assistant
Online
- One-toggle app embed
- Catalog auto-synced
- In-chat order tracking
- 10 languages
- GDPR-ready
Shoppers have questions. Carts don't wait.
Most store chat tools answer a FAQ and stop there — the sale happens somewhere else, or not at all.
Pre-sale questions go unanswered
“Does it run small? Which color is in stock?” When no one replies in the moment, the tab closes and the sale is gone.
Carts are abandoned at the question
Sending a shopper to a product page mid-conversation breaks their momentum. Every extra click is a chance to leave.
“Where's my order?” buries your inbox
Your team spends its day on repetitive status checks instead of helping new customers buy.
Your shopper never has to leave the chat
Chatloom turns a conversation into a checkout. Ask, choose, add to cart — three taps, one window.
Shopper asks
“Do you have this in medium, in green?” The assistant answers from your live Shopify catalog.
Picks size & color
A real product card appears with your variants. They tap a size and color — price, image and stock update instantly.
Adds to cart
One tap adds the exact variant to the native Shopify cart. No redirect, no lost momentum.
Tidio, Gorgias, Re:amaze and Shopify Inbox stop at a link or a human handoff. Chatloom closes the loop right inside the chat.
Everything a Shopify store needs to sell in chat
Six capabilities that are live today — not a roadmap.
Live in minutes, no code
Install the Shopify app and flip one App-embed toggle. Chatloom provisions your assistant and syncs your store automatically.
Your catalog, always in sync
Products, variants, prices, images and stock sync straight from Shopify — and from your storefront pages — so answers stay current.
Add to cart, inside the chat
Shoppers choose a size and color and add the exact variant to their Shopify cart without ever leaving the conversation.
“Where's my order?” — answered
Customers get live fulfillment status and tracking by order number plus email. Verified, private, and off your team's plate.
Recommendations that cross-sell
Grounded in your real catalog, Chatloom suggests the right alternatives and add-ons — never invented, always in stock.
Sells in 10 languages, 24/7
One assistant greets every shopper in their own language and never clocks out — turning global traffic into orders.
From install to selling in three steps
No developer, no theme code, no waiting.
Install the Shopify app
Add Chatloom from Shopify and enable the App embed with a single toggle in your theme editor.
Your products sync automatically
Chatloom pulls your catalog and storefront content the moment you connect — your assistant knows your store on day one.
It sells and supports — instantly
Your AI assistant answers, recommends, adds to cart and tracks orders across every page, in every language.
“Where's my order?” answered in the chat
Customers check status themselves — securely — so your team doesn't have to.
- Verified by order number + checkout email
- Live fulfillment status & carrier tracking links
- Privacy-first: no customer data is exposed
Order tracking switches on once the store owner approves the order-access permission in Shopify — a one-time prompt during install.
Where in-chat selling actually happens
How Chatloom compares on the moments that close a sale. Based on publicly available information, May 2026.
| Chatloom | Tidio | Gorgias | Re:amaze | Shopify Inbox | |
|---|---|---|---|---|---|
| Add to cart inside the chat | Yes | No | No | No | No |
| Size & color variant picker in chat | Yes | No | No | No | No |
| Automatic Shopify catalog sync | Yes | Yes | Yes | Limited | Yes |
| Order tracking inside the chat | Yes | Limited | Yes | Limited | Limited |
| AI product answers from your catalog | Yes | Yes | Yes | Limited | Limited |
| Native in 10 languages | Yes | Yes | Limited | Yes | Limited |
| Setup in minutes, no code | Yes | Yes | Limited | Limited | Yes |
Comparison reflects publicly documented capabilities as of May 2026 and may change as products evolve.
Built to turn browsers into buyers
Designed for stores that want the conversation to end in a cart.
10
languages, out of the box
24/7
always-on selling
1 toggle
to go live on Shopify
In-chat
add to cart & order tracking
Shoppers pick their size and add to cart without ever leaving the chat. It's like having a sales associate on every page.
Apparel store
Fashion & accessories
“Where's my order?” used to be half our inbox. Now customers just ask the chat and get tracking instantly.
Home & living store
Homeware
It answers product questions in each customer's own language and recommends the right add-ons — in stock, every time.
Electronics store
Consumer tech
Illustrative examples. Your store's own reviews go here.
Shopify merchants ask
Install the Chatloom app from Shopify and enable the App embed with one toggle in your theme editor. Chatloom provisions your assistant and syncs your catalog automatically — no code and no developer required. Most stores are live in minutes.
Yes. Chatloom shows a product card with your real variants; the shopper picks a size and color and taps Add to cart, which adds the exact variant to the native Shopify cart — without leaving the chat. If anything fails it falls back to the product page.
Yes. A customer asks where their order is, gives their order number and the email used at checkout, and Chatloom returns live fulfillment status and tracking links. It is verified and privacy-safe. Order tracking turns on after the store owner approves the order-access permission in Shopify.
Chatloom greets and sells in 10 languages — English, Turkish, German, Spanish, French, Italian, Japanese, Korean, Portuguese and Chinese — detecting each shopper's language automatically, around the clock.
Yes. Chatloom installs as a Shopify App embed, so it works on any modern Shopify theme without editing template code. You control its colors, position and launcher from the dashboard.
Chatloom syncs your Shopify catalog — products, variants, prices, images and stock — and can also read your storefront pages. Answers and recommendations are grounded in your real data, so it won't invent products or prices.
Chatloom has a free plan to get started, with paid plans as you grow. No credit card is required to launch on Shopify. See pricing for current limits.
Add Chatloom to your Shopify store
Give every shopper a salesperson that shows products, adds to cart, and tracks orders — in their language, around the clock.
- Free plan
- No credit card
- Live in minutes