Last Updated: February 2026
This page lists the third-party sub-processors that WORKSJO LTD (trading as Chatloom) engages to process personal data on behalf of our customers. We maintain this list as part of our commitment to transparency under the UK GDPR and EU GDPR.
🔒 International Transfers: All transfers to sub-processors outside the UK and EEA are protected by Standard Contractual Clauses (SCCs) approved by the UK ICO and the European Commission.
| Provider | Purpose | Data Processed | Location |
|---|---|---|---|
| Anthropic | AI language model processing (Claude) | Chat messages, system prompts | United States |
| OpenAI | AI language model processing (GPT) | Chat messages, system prompts | United States |
| Vercel | Application hosting and deployment | All application data in transit, logs | United States |
| Clerk | User authentication and identity management | Email, name, OAuth tokens, session data | United States |
| Stripe | Payment processing and billing | Billing details, subscription data | United States |
| Supabase | Database and file storage for training documents | Training documents, knowledge base files | United States |
| Upstash | Redis caching and rate limiting | Session identifiers, rate limit counters | United States |
| Resend | Transactional email delivery | Email addresses, email content | United States |
| Voyage AI | Document embedding and vector search | Training document content for vectorization | United States |
| Google Gemini | AI language model processing (Gemini) | Chat messages, system prompts | United States |
| Cohere | AI reranking for search relevance | Search queries, document snippets for reranking | United States / Canada |
| Sentry | Error monitoring and session replay (consent-gated) | Error logs, stack traces, session replay data (when consented) | United States |
| Google Analytics | Website usage analytics (consent-gated) | Page views, navigation events, anonymized usage data | United States |
We will notify customers of any new sub-processors at least 30 days before they begin processing data. You may object to a new sub-processor by contacting us within 14 days of notification.
For questions about our sub-processors or data processing, contact us at support@chatloom.app
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