Sub-responsabili
Ultimo aggiornamento: Aprile 2026
Questa pagina elenca i sub-responsabili terzi che WORKSJO LTD (operante come Chatloom) incarica di trattare i dati personali per conto dei nostri clienti. Manteniamo questo elenco come parte del nostro impegno per la trasparenza ai sensi del UK GDPR e del EU GDPR.
🔒 Trasferimenti internazionali: Tutti i trasferimenti verso sub-responsabili al di fuori del UK e dell'EEA sono protetti da Clausole Contrattuali Standard (SCCs) approvate dalla UK ICO e dalla Commissione Europea.
| Fornitore | Finalità | Dati trattati | Sede |
|---|---|---|---|
| Anthropic | AI language model processing (Claude) | Chat messages, system prompts | United States |
| OpenAI | AI language model processing (GPT) and text embeddings | Chat messages, system prompts, knowledge-base text for embeddings | United States |
| AI language model processing (Gemini) | Chat messages, system prompts | United States | |
| Cohere | AI reranking for search relevance | Search queries, document snippets for reranking | United States / Canada |
| Meta Platforms | Messaging channels (WhatsApp, Instagram, Messenger) | End-user messages and media, profile name, channel identifiers | United States |
| Shopify | E-commerce integration for connected merchant stores | Product catalog, order and customer data of the connected store | Canada / United States |
| Vercel | Application hosting, serverless compute, and file (Blob) storage | Application data in transit, request logs, uploaded files (logos/images) | European Union (Frankfurt) |
| Supabase | Primary database and vector store | Account data, conversations, training documents, knowledge base | European Union (Stockholm) |
| Clerk | User authentication and identity management | Email, name, OAuth tokens, session data | United States |
| Stripe | Payment processing and billing | Billing details, subscription data | United States |
| Upstash | Redis caching and rate limiting | Session identifiers, rate limit counters | European Union |
| Resend | Transactional email delivery | Email addresses, email content | United States |
| Sentry | Error monitoring and session replay (consent-gated) | Error logs, stack traces, session replay data (when consented) | United States |
| Google Analytics | Website usage analytics (consent-gated) | Page views, navigation events, anonymized usage data | United States |
| Microsoft Clarity | Product analytics and session replay (consent-gated) | Usage events, masked session recordings (when consented) | United States |
Modifiche ai sub-responsabili
Informeremo i clienti di eventuali nuovi sub-responsabili almeno 30 giorni prima dell'inizio del trattamento dei dati. È possibile opporsi a un nuovo sub-responsabile contattandoci entro 14 giorni dalla notifica.
Domande?
Per domande sui nostri sub-responsabili o sul trattamento dei dati, contattaci all'indirizzo support@chatloom.app