Restaurant Host Chatbot Starter Kit
Answer the phone less, serve guests more. This template handles reservation bookings, menu questions, allergen and dietary inquiries, hours and location info, and special event promotions — giving your front-of-house staff more time for the guests who are already in the door.
What's Included
Everything you need to get started, pre-configured and ready to customize.
- Menu questions answered from your own menu, by dish and by category
- Table reservations written into your connected calendar, party size included
- Allergen and dietary answers, bounded by your written allergen sheet
- Business hours, location, and parking directions
- Special events and promotions announcements
- Private event and catering enquiries captured for your team
Best For
This template is designed for teams and businesses like these.
Restaurants
Full-service restaurants that receive constant calls about reservations, menu items, and hours. Free up the phone line and the host stand.
Fast-Casual Chains
Multi-location fast-casual brands that need consistent answers across all locations for menu items, allergens, hours, and ordering.
Catering Businesses
Catering companies that handle event inquiries, menu customization questions, and booking requests through their website.
Template Features
Key capabilities included in this starter kit.
- Menu answers with photos, descriptions, and prices from your own content
- Dietary and allergen questions answered from your allergen sheet (vegan, gluten-free, nut-free)
- Calendar-backed reservations: the agent reads free slots and writes the booking back
- Special event and promotion announcements
- Delivery and takeout order information and links
- Scheduled re-crawl of your site so seasonal menu changes are picked up
- Guest questions answered in 95+ languages, which tourist-area restaurants live on
- Handoff to a person the moment a guest asks for one, with the full thread attached
How to Customize
Adapt this template to your business in four simple steps.
Upload Your Menu
Add your menu items with descriptions, prices, photos, and allergen tags. Organize by category (appetizers, mains, desserts) so visitors can browse naturally.
Connect Your Calendar
Link Google Calendar or Cal.com. The agent reads your free slots before promising anything and writes the confirmed booking back as an event with the guest's name, party size, and number.
Add Location Details
Enter hours, address, parking info, and directions for each location. The bot answers these common questions instantly, reducing phone calls.
Set Up Special Events
Add upcoming events, seasonal menus, and promotions. The bot highlights these to engaged visitors and answers event-specific questions.
Related Industries
Explore how Chatloom serves these industries with AI chatbots.
Frequently Asked Questions
- Can the bot handle allergen questions accurately?
- Yes, when your menu data includes allergen tags. The bot filters menu items by dietary restrictions and clearly states which dishes contain specific allergens. Always keep your allergen data up to date.
- Does it replace our reservation system?
- No, and it is worth being precise about what it is. Bookings go through a connected Google Calendar or Cal.com, so this is calendar booking rather than table management: floor plans and covers per slot stay in whatever your front of house already uses. Smaller restaurants often run on the calendar alone; busier rooms keep their system and let the agent absorb the enquiries around it.
- Can it handle multiple restaurant locations?
- One agent answers from one body of knowledge, so a menu and hours per location live in that content and the agent tells guests which is which. There is no per-location configuration screen; brands that need genuinely separate behaviour usually run one agent per location, which higher plans allow.
- Can guests order takeout through it?
- It handles the conversation, not the till. The agent walks a guest through the menu, answers what is in each dish, captures what they want, and passes it to your team. There is no POS or payment integration, so the kitchen confirms the order the way it does today.
Disclaimer: Templates are starting configurations that should be customized for your specific business needs. Results vary based on knowledge base quality and configuration. All product names are property of their respective owners.