Give Your AI Agent the Power to Take Action
A chatbot that only answers questions is leaving value on the table. Chatloom's AI agent tools let your chatbot book appointments, send emails, trigger webhooks, collect form data, and execute custom actions during live conversations. Every tool invocation goes through an optional approval workflow and is logged with full execution details for compliance and debugging.
主なメリット
give your ai agent the power to take actionがビジネスのカスタマーエクスペリエンス向上にどう役立つかご覧ください。
10 Built-In Tools
Out of the box, your agent can book appointments, send emails, create support tickets, collect contact information, trigger webhooks, search products, transfer to operators, and more. Each tool is purpose-built for common business actions.
Tool Approval Workflow
For sensitive actions, enable the approval gate so a human operator must confirm before the tool executes. This gives you control over high-stakes operations like booking changes or refund processing while keeping routine actions instant.
Custom Webhook Tools
Create your own tools by defining a webhook endpoint. The AI agent calls your API with structured parameters extracted from the conversation, letting you integrate with any backend system, CRM, or third-party service.
Full Execution Logging
Every tool invocation is logged with the input parameters, output result, execution time, and approval status. Review logs from the dashboard to audit agent behavior, debug failures, and ensure compliance.
仕組み
give your ai agent the power to take actionを数ステップで始められます。
Enable Tools
Open the Tools section in the agent builder and toggle on the tools your agent should have access to. Each tool has a description and configuration panel explaining what it does and what parameters it needs.
Configure Integrations
For tools that connect to external services, provide the required credentials or webhook URLs. Set up approval requirements for sensitive tools and define which team members can approve.
AI Uses Tools in Conversations
During live conversations, the AI autonomously decides when to invoke a tool based on the visitor's intent. It extracts the necessary parameters from the conversation context and executes the action or requests approval.
Review Execution Logs
Monitor tool usage from the dashboard. View a timeline of every tool invocation with inputs, outputs, and status. Use the logs to optimize tool configurations and identify patterns in agent behavior.
よくある質問
give your ai agent the power to take actionに関するよくある質問。
What tools are available out of the box?
Chatloom includes 10 built-in tools: appointment booking, email sending, contact collection, support ticket creation, product search, operator transfer, webhook trigger, form submission, knowledge base search, and custom actions. Each can be enabled or disabled per agent.
Can I create custom tools for my specific use case?
Yes. The custom webhook tool lets you define any action by specifying an endpoint URL, HTTP method, headers, and a parameter schema. The AI agent will call your endpoint with structured data extracted from the conversation.
How does the approval workflow work?
When approval is required for a tool, the agent pauses execution and notifies an operator via the dashboard. The operator reviews the proposed action and parameters, then approves or rejects. The conversation resumes based on the decision.
Is tool execution visible to the end user?
You control visibility. Tools can execute silently in the background, or the agent can inform the visitor about the action taken. Status messages like "Appointment booked for Thursday at 2 PM" can be configured per tool.
関連機能
give your ai agent the power to take actionと連携する他の機能を探索してください。
貴社のビジネスを本当に理解するAI
検索拡張生成（RAG）技術を活用し、お客様の自社データに基づいたAIチャットボットを構築できます。ハルシネーションを抑制し、ナレッジベースからの正確な回答を実現します。無料でお試しいただけます。
詳しく見る🛠️数か月ではなく数分で、カスタムAIチャットボットを構築
コードを一行も書かずに、カスタムAIチャットボットを作成・デプロイできます。ビジュアルビルダー、ドラッグ＆ドロップトレーニング、ライブプレビュー、ワンクリックデプロイメントに対応しています。
詳しく見る📊すべての会話を一目で把握
リアルタイム分析でチャットボットのパフォーマンスを追跡できます。会話数、感情分析、信頼度スコア、応答時間、ナレッジギャップを単一のダッシュボードで監視します。
詳しく見る