子处理者
最后更新： 2026年4月
本页面列出了WORKSJO LTD（以Chatloom名义运营）为代表客户处理个人数据而委托的第三方子处理者。我们维护此列表，作为我们根据UK GDPR和EU GDPR履行透明度承诺的一部分。
🔒 国际传输： 向UK和EEA以外的子处理者进行的所有传输均受UK ICO和欧盟委员会批准的标准合同条款（SCCs）保护。
| 提供商 | 用途 | 处理的数据 | 所在地 |
|---|---|---|---|
| Anthropic | AI language model processing (Claude) | Chat messages, system prompts | United States |
| OpenAI | AI language model processing (GPT) and text embeddings | Chat messages, system prompts, knowledge-base text for embeddings | United States |
| AI language model processing (Gemini) | Chat messages, system prompts | United States | |
| Cohere | AI reranking for search relevance | Search queries, document snippets for reranking | United States / Canada |
| Meta Platforms | Messaging channels (WhatsApp, Instagram, Messenger) | End-user messages and media, profile name, channel identifiers | United States |
| Shopify | E-commerce integration for connected merchant stores | Product catalog, order and customer data of the connected store | Canada / United States |
| Vercel | Application hosting, serverless compute, and file (Blob) storage | Application data in transit, request logs, uploaded files (logos/images) | European Union (Frankfurt) |
| Supabase | Primary database and vector store | Account data, conversations, training documents, knowledge base | European Union (Stockholm) |
| Clerk | User authentication and identity management | Email, name, OAuth tokens, session data | United States |
| Stripe | Payment processing and billing | Billing details, subscription data | United States |
| Upstash | Redis caching and rate limiting | Session identifiers, rate limit counters | European Union |
| Resend | Transactional email delivery | Email addresses, email content | United States |
| Sentry | Error monitoring and session replay (consent-gated) | Error logs, stack traces, session replay data (when consented) | United States |
| Google Analytics | Website usage analytics (consent-gated) | Page views, navigation events, anonymized usage data | United States |
| Microsoft Clarity | Product analytics and session replay (consent-gated) | Usage events, masked session recordings (when consented) | United States |
子处理者变更
我们将在新的子处理者开始处理数据前至少30天通知客户。您可以在收到通知后14天内联系我们，对新的子处理者提出异议。
有疑问？
如有关于我们子处理者或数据处理的疑问，请通过以下方式联系我们： support@chatloom.app